SmoothieBox FAQs

SmoothieBox Frequently Asked Questions and more information on your SmoothieBox delivery.

SmoothieBox FAQ

Thank you for your interest in SmoothieBox!  A Super Smoothie Mix delivery source, we make balanced nutrition easy for you. With your membership, we provide you with 20 pre-packaged Super Smoothie Mixes delivered right to your door. Just add your favorite liquid and any add-ins that you currently love, to create a healthy smoothie on the go. 

SmoothieBox starts at $129/mo and shipping is always free! You can find more information about our flavors, ingredients, and more here.

You can choose your box and place your order here.

✔️ Smoothie delivery to your door!
✔️ No bulky packaging.
✔️ Free shipping!
✔️ Easy and convenient 👌

We hope you'll let us join you in your morning routine soon! 

What is SmoothieBox?

You will receive tracking information via email once your SmoothieBox has shipped. For the most up-to-date information, we suggest tracking your package via the carrier and your tracking number.

At this time, to combat carrier delays that we've experienced across the country we are currently shipping SmoothieBoxes on Monday-Wednesday. Orders placed prior to Tuesday at midnight will ship the same week. Orders placed after Tuesday at midnight will ship the following week. 

For more information about our delivery policies, click here.

How do I know when my SmoothieBox will arrive?

We're sorry to hear about this. Please click here to request an account activation invite. Provide your email in order to complete your account setup. Once complete, you can manage your subscriptions directly within your account.

Please make sure to check your spam/junk folders and be sure to add support@smoothiebox.com to your address book so you don't miss any notifications from us.

If you need more help send us a message at support@smoothiebox.com and we'll get back to you as soon as possible. 😊

I can't access my account, what do I do?

To redeem your Smoothiebucks, please follow the steps below:

1. Login to your account
2. Once you’ve logged in you should see your account page.
3. In the lower left corner, you’ll see SmoothieBucks Rewards. 
4. Click the SmoothieBucks Rewards panel and click ‘Ways to redeem. 5. ’Select ‘View’ for any rewards you’re eligible for. 
6. More details will populate, and once you’ve decided which reward to redeem, click ‘Redeem’ to receive your rewards code. 
7. Once you have your code, simply paste the code into the discounts section of your account page. If you encounter an error, please reach out to support via Chat, email (support@smoothiebox.com) or call (1-888-311-3155) for further assistance.

The amount will be deducted from your next SmoothieBox order.

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